The article(s) you have purchased should appear the next time you retrieve your emails online. 

You will probably already have on your computer the Adobe Reader (or Acrobat) software necessary to open oldhouse.info’s pdf files (version 5.0 or later). If this software was not supplied with your computer you can download it (usually free) from http://www.adobe.com 

Articles will arrive as a .pdf attachment to separate emails if you have bought more than one. 

If you want to try out downloading a pdf file from us before buying an article then the title Old houses deal with damp by 'breathing' is available free from this site (click link on our home page).

If you experience problems receiving or opening an article received as a pdf file it may be...

...because your email security settings are adjusted to prevent your receiving or opening any attachments with emails, the settings (eg in Outlook Express or online email accounts) can be re-set;

...or you may not receive a download because a download limit on your account is temporarily exceeded, in which case the download may be blocked by your provider  -  please tell us if it doesn't come through.

The downloads are formatted to print onto both A4 or US letter paper. Please remember that for copyright reasons a downloaded article may only be opened on the computer which first receives it.